bd47 Privacy Policy

bd47 ("we", "us", "our", or "the Platform") is Bangladesh's trusted online betting and casino platform, operated at bd47.io. We are committed to protecting the privacy and personal data of every registered player and site visitor. This Privacy Policy sets out in clear, plain English how we handle the personal information you share with us when you access, register for, or use the bd47 platform.

This policy applies to all personal data collected through the bd47 website, mobile interface, and any related services operated under the bd47 brand. It covers data collected at registration, during ongoing account use, through our payment processing channels, and via automated means such as cookies and server logs.

By accessing the bd47 platform, you confirm that you are at least 21 years of age and that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any aspect of this policy, you should discontinue use of the platform and contact support to arrange account closure.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. The most recent version will always be available on this page. The date at which the policy was last revised is shown at the top of this document and in the Table of Contents.

bd47 collects personal data through several distinct channels depending on how you interact with the platform. The categories of data we collect are outlined below.

When you create a bd47 account, we collect the information you provide in the registration form, including your full legal name, date of birth, residential address, email address, and mobile phone number. This data is required to create and maintain your account and to carry out identity verification in compliance with applicable anti-money laundering obligations.

As part of our Know Your Customer (KYC) process, we may request documentary evidence of your identity and address. This typically includes a copy of a government-issued photo identification document (such as a National ID card, passport, or driving licence) and a proof of address document (such as a utility bill or bank statement dated within the last three months). KYC documents are processed securely and retained in accordance with our data retention policy.

When you make a deposit or request a withdrawal, bd47 collects the details necessary to process the transaction. For mobile wallet payments (bKash, Nagad, Rocket, Upay), this includes your registered wallet number. For card payments (Visa, Mastercard), we receive a tokenised representation of your card details — full card numbers are never stored on bd47 servers. Transaction history (amounts, dates, payment methods) is retained for accounting and compliance purposes.

bd47 automatically collects data about how you interact with the platform. This includes pages visited, games played, bet amounts, session duration, login timestamps, device type, operating system, browser type, and IP address. This data is used for platform analytics, fraud detection, responsible gaming monitoring, and service improvement.

When you contact bd47 through live chat, email, or WhatsApp support, we retain a record of your communications for quality assurance, dispute resolution, and compliance purposes. This includes the content of messages, timestamps, and the support agent handling the query.

The following table summarises the primary data categories and their collection sources:

bd47 uses the personal data we collect for the following purposes. We will only use your data in ways that are consistent with the purpose for which it was originally collected, unless we have a separate legal basis to do so.

• Account creation and management: To register your bd47 account, maintain your player profile, and provide you with access to all platform features after bd47 Login.
• Identity verification and KYC compliance: To verify your age (21+), identity, and residential address in accordance with our anti-money laundering obligations and responsible gaming commitments.
• Payment processing: To process your deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised access, multi-accounting, and other forms of prohibited conduct on the bd47 platform.
• Responsible gaming monitoring: To identify behavioural indicators of problem gambling and, where appropriate, to apply account restrictions or contact you with support resources in accordance with our Responsible Gaming policy.
• Customer support: To respond to your queries, resolve disputes, and manage complaints submitted through live chat, email, or WhatsApp.
• Platform analytics and improvement: To understand how players use the bd47 platform, identify areas for improvement, and optimise the user experience. Analytics data is processed in aggregate and anonymised where possible.
• Legal and regulatory compliance: To meet our obligations under applicable law, including record-keeping requirements, responses to lawful authority requests, and anti-money laundering reporting obligations.
• Promotional communications: Where you have provided consent or where we have a legitimate interest, to inform you of bd47 promotions, bonuses, and platform updates relevant to your account. You may opt out of marketing communications at any time through your account settings or by contacting support.

bd47 processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contract performance: Processing is necessary to fulfil our contractual obligations to you as a registered bd47 player — including account creation, bet settlement, payment processing, and customer support.
• Legal obligation: Processing is required to comply with applicable legal and regulatory requirements, including KYC verification, anti-money laundering record-keeping, and responses to lawful requests from competent authorities.
• Legitimate interests: Processing is carried out in the pursuit of bd47's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and analytics — provided those interests are not overridden by your own privacy rights.
• Consent: Where we rely on your consent as the basis for processing (for example, for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bd47 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it with appropriate security and confidentiality.

• Payment service providers: Your financial transaction data is shared with the relevant payment processor (for example, bKash, Nagad, Rocket, Upay, Visa, or Mastercard networks) solely for the purpose of processing your deposit or withdrawal. These providers operate under their own privacy policies and security standards.
• KYC and identity verification providers: Where bd47 engages a third-party identity verification service to process KYC documents, your identity data is shared with that provider under a data processing agreement that restricts use to the verification purpose only.
• Game content providers: Some of bd47's casino and slot games are delivered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical session data (such as a pseudonymous session token and game outcome records) as part of the game delivery infrastructure. They do not receive your full personal profile.
• IT and infrastructure providers: bd47 uses third-party hosting, cloud infrastructure, and cybersecurity services. These providers access platform data only to the extent necessary to deliver their services and are bound by confidentiality obligations.
• Legal and regulatory authorities: bd47 will disclose personal data to competent legal authorities, regulators, or law enforcement agencies where required to do so by law, court order, or in connection with an investigation into fraudulent or criminal activity.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of bd47's business, player data may be transferred as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

All third-party data processors engaged by bd47 are required to implement appropriate technical and organisational security measures and to process data only in accordance with bd47's documented instructions.

bd47 uses cookies and similar tracking technologies to operate the platform, maintain your login session, detect fraud, and gather aggregate analytics about platform usage. The following categories of cookies are used on the bd47 platform:

bd47 does not deploy third-party advertising cookies, retargeting pixels, or social media tracking scripts on any page of the platform. Your browsing activity on bd47 is not shared with external advertising networks.

You can control the use of non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that disabling certain cookies may affect the functionality of the bd47 platform, including your ability to maintain a login session.

bd47 retains personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal, regulatory, or anti-money laundering obligations. The retention periods below represent our standard practice:

• Account data and KYC documents: Retained for the duration of your account registration and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, or longer if required by applicable law.
• Betting and gaming history: Retained for the duration of account activity and for two (2) years following account closure, for dispute resolution and compliance purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless the communication relates to an unresolved legal or compliance matter.
• Server logs and technical data: Retained for up to twelve (12) months for fraud detection and platform security purposes, after which they are deleted or anonymised.
• Marketing consent records: Retained for as long as the marketing consent remains active, and for one (1) year following withdrawal of consent.

At the end of the applicable retention period, personal data is securely deleted from bd47's systems, or anonymised in such a way that re-identification is not reasonably possible. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

bd47 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes the following:

• 256-bit SSL/TLS encryption: All data in transit between your device and the bd47 platform is encrypted using industry-standard SSL/TLS protocols. This applies to all pages of the platform, including registration, login, deposit, and withdrawal flows.
• Password hashing: Account passwords are stored using a strong one-way cryptographic hashing algorithm. bd47 staff cannot read your password in its original form under any circumstances. If you suspect your password has been compromised, please update it immediately through your account settings and contact support.
• Access controls: Access to personal data within bd47's internal systems is restricted to staff who require it to perform their job functions. All staff with data access are subject to confidentiality obligations and receive data protection training.
• Intrusion detection and monitoring: bd47's infrastructure is monitored around the clock for suspicious access patterns, anomalous activity, and potential security incidents. Automated alerts are in place for unusual login attempts and data access events.
• Payment data security: bd47 does not store full payment card numbers on its servers. Card payment processing is handled by PCI-DSS compliant payment partners. Mobile wallet transaction data is processed securely through the relevant provider's APIs.

Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. If you become aware of any security vulnerability or unauthorised access to your bd47 account, please notify our support team immediately at [email protected].

As a bd47 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact bd47 support via live chat or email at [email protected].

• Right of access: You have the right to request a copy of the personal data bd47 holds about you, along with information about how it is being processed. We will respond to access requests within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For certain data fields (such as your registered email address or mobile number), you may be able to make updates directly through your account settings.
• Right to erasure: In certain circumstances, you have the right to request that bd47 delete the personal data we hold about you. This right is subject to exceptions — for example, we are required to retain certain financial and identity records for a minimum period under anti-money laundering law, and we cannot delete data that is necessary to resolve an open dispute.
• Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or object to a particular use, pending our review.
• Right to data portability: Where processing is based on your consent or on contract performance, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to processing based on bd47's legitimate interests, and to object at any time to the use of your personal data for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

The bd47 platform is strictly for adults aged 21 years or older. bd47 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory part of the registration and KYC process.

If bd47 becomes aware that personal data has been collected from a person under the age of 21 — whether through a misrepresentation at registration or otherwise — the account will be immediately suspended, all associated data will be reviewed, and any funds held in the account will be handled in accordance with our Terms and Conditions and applicable law.

If you are a parent or guardian and believe that a minor has registered on the bd47 platform using false information about their age, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.

The bd47 platform may contain references to third-party payment services (such as bKash, Nagad, Rocket, and Upay) and game studio providers. These third parties operate their own platforms and services independently of bd47, and their handling of personal data is governed by their own respective privacy policies.

bd47 is not responsible for the privacy practices, data security standards, or content of any third-party service. We encourage you to review the privacy policies of any third-party provider before engaging with their services. The presence of a payment method or game provider on the bd47 platform does not constitute an endorsement of that provider's privacy practices.

bd47 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, the services we offer, or applicable legal and regulatory requirements. When we make material changes to this policy, we will take reasonable steps to inform registered players — for example, by displaying a notice on the platform or sending an email to the address registered on your account.

The date on which this policy was most recently revised is shown at the top of the page and in the Table of Contents. The version published on this page at any given time is the current, binding version of the bd47 Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your data.

Your continued use of the bd47 platform following a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with a change, you should cease using the platform and contact support to arrange account closure and data deletion where applicable.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bd47 handles your personal data, please contact our support team using any of the following channels:

• 24/7 Live Chat: Available directly inside the bd47 platform after bd47 Login. Average response time is under 2 minutes.
• Email: [email protected] — responses are provided within 2 hours during normal operating hours.
• WhatsApp: +880 1700 000000 — available 08:00–00:00 BST (UTC+6). Please note this number is for text support only and is not a clickable link.

When contacting us about a data rights matter, please include your registered username and the nature of your request in your initial message so that we can direct your query to the appropriate team member without delay.